Naples Dental Vision Health Care Services Deazzle
Frequently Asked Questions
Q Is this an insurance plan? No, this is not an insurance plan. Our savings plans provide you with discounted prices on a wide range of health care services and products; you will pay for services at the discounted price at the time services are received.
Q How does the savings plan work? Saving money on health care expenses is easy. First, you can find participating providers by using the " Provider Search" page on this Web site or by calling (800) 290-0523. After confirming the provider's continued participation when making an appointment, members just show their membership card at the time of service. Members are responsible for paying all fees directly to the provider.
Sample Savings Code Description Plan Cost** Regular Cost** Savings 0120 Periodic Oral Evaluation $23 $47 51% 0274 Bitewings-Four Films $29 $59 51% 1110 Prophylaxis-Adult (light) $45 $86 48% 1120 Prophylaxis-Child $32 $63 49% 2160 Amalgam-Three Surface, Primary or Permanent $95 $197 52% 2750 Crown-Porcelain Fused to High Noble Metal $577 $1032 44% 3330 Root Canal-Molar (Excluding Final Restoration) $558 $941 41% 4341 Periodontial Scaling and Root Planning $119 $237 50% 7140 Extraction-Erupted Tooth or Exposed Root $74 $156 53% 8080 Comprehensive Orthodontic Treatment of the Adolescent Dentition 20% Discount $5,443 20%
Q Can I include dependents on my plan? Yes, one of the wonderful features of our savings plans is that your entire household can receive the discounts, even children living at college! Upgrade to family coverage when completing your application.
Q Can I use my membership when I travel away from home? Yes, your membership can be used at any participating provider in the United States.
Q What doctors can I go to? You can find participating providers for the savings plan by visiting the "Provider Search" page or calling (800) 290-0523 and pressing option 1, then option 1 again.
Q How long will it take me to get into the system after I sign up? After you have successfully become a member (by filling out the appropriate information on the web site), you will receive your membership materials and membership cards in about 7-10 days.
Q How do I get additional membership cards? If you need additional cards for your household, or have lost your card, please call Member Services at (800) 290-0523 and press option 1, then press option 1 again. They will be happy to send additional cards to you.
Q Can I go to a provider that does not participate? You may go to the provider of your choice; however, you will only receive a discount by going to a participating provider.
Q If my doctor or dentist refers me to a specialist who is not in the network, do I still get a discount? You will only receive a discount by going to a participating provider. You might try printing out a list of participating providers to share with your doctor or dentist to see if he/she could recommend any of the participating specialist locations.
Q Can I use this plan even if I already have insurance? Yes, as long as your plan isn't a PPO, HMO, or another discount plan. Just go to a participating provider, show your membership card, pay the discounted fees at the time of service and ask for a copy of your bill. Then, file the claim with your insurance company to be reimbursed by them. This reduces your out-of-pocket expenses and stretches your dollar so you reach your maximums more slowly.
You may also use the savings plan for services not covered by your insurance plan. For example, many people have medical insurance, but do not have dental and vision coverage. Please remember that the savings plans are not insurance and may offer discounts on many services not included in traditional indemnity plans.
Q What do I do if I feel the provider overcharged me? You can send a copy of your bill and a written letter to the administrator of the plan, Careington International Corporation, Attn: Provider Relations, P.O. Box 2568, Frisco, TX 75034. They will investigate your inquiry, and you will be contacted regarding the findings.
Q What do I do if I have a complaint about a provider? Please submit all issues in writing, including a copy of your bill. You may fax them to (972) 335-3968, or you may mail them to Careington, Attention: Member Services, 7400 Gaylord Pkwy, Frisco, Texas, 75034. Call Member Services at (800) 290-0523 for help with any concerns you may have.
Q Once I select a provider, am I assigned to that provider? How often can I change providers? Another great feature of the savings plan is your ability to select any provider from the network. You can change providers at any time, and household members can select their own providers. Call Member Services at (800) 290-0523 for help finding participating providers or visit the "Provider Search" page.
Q What should I say when I call a provider to make sure they participate? The providers will recognize the name of the network with which they participate, so when you call, it is important to use the name of the correct network.
Q How do I cancel my membership? Cancellations are ony accepted in writing and can be sent via regular mail, e-mail or fax. NO PHONE REQUESTS will be honored. If you cancel within the first 45 days of enrollment, you'll receive a 100% refund, no questions asked. For cancellations after the first 45 days, members who are billed monthly will stop receiving monthly charges and members who paid the annual amount will receive a pro-rated refund.
Deazzle http://www.deazzle.com/swfl Southwest Florida Shopping deals, bargains, coupons, markdowns, savings, restaurant specials, closeouts
Deazzle 9140 Corsea del Fontana Way Naples, FL 34109 877.878.9297 http://www.deazzle.com/swfl Southwest Florida Shopping deals, bargains, coupons, markdowns, savings, restaurant specials, closeouts